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Niche
Marketplace Demands Exhibitor Efficiency
by
Susan A. Friedmann
Right
now, the business world is a-buzz about Chris Anderson's latest book,
The Long Tail. Even if you haven't read it, chances are you've heard of
it: the best-selling business book that predicts the future of business
lies in selling less of more. Niche marketing, Anderson posits, isn't
just tomorrow's trend -- it's today's reality.
The idea has caught on, and in a big way. Many companies are entering
niche marketplaces -- tailoring some or all of their product line to meet
the needs and desires of a specific target audience. Doing so will allow
companies to dominate certain segments of the marketplace, resulting in
small but very profitable pockets of income. Perhaps your firm is doing
exactly that. Perhaps they're about to.
What
does this mean to you? Well, your marketing workload just got a lot heavier.
Diversifying your product line into several niche markets can result in
the following:
- Increased number of brands
- New and different target markets to attract
- Increased number of product launches
- Increased number of relationships that have to be begun and maintained
- Constant need for new and innovative marketing campaigns to differentiate
each individual brand
Does your head hurt yet? All of this is a LOT of work. You know how much
time and effort you're putting into your current campaigns. Increasing
that to accomodate the niche market strategy can put a real strain on
your department, especially since, chances are, your budget did not get
proportionately larger.
What can you do? The clear profit potential inherent in the niche model
makes it irresistably attractive. However, to maximize the return from
adopting this new model means that you'll have to take a good, long, hard
look at your exhibiting practices. What worked yesterday won't work today.
For
one thing, you won't have the money to do things the way you used to.
Budgets never blossom as quickly as enthusiasm for new ideas. You'll have
to do more with less.
In this new environment, the key to exhibitor effectiveness is efficiency.
It is crucial that you make the most of your limited resources to promote
a wide range of niched goods and services. Applying this concept to the
tradeshow environment means embracing the following six steps:
Step
One: Do Your Research
At this point, researching which shows to exhibit at becomes crucial.
You may be trying to attract many disparate target audiences. Are your
interests best served by exhibiting at many smaller shows or one larger,
national show? Make your selections based upon the size of the target
audience you'll be able to reach. This may mean changing your showing
schedule, forgoing some shows you've previously attended that do not focus
on your target audience and exhibiting at some new shows that do.
Step Two: Create Unifying Themes
Marketing many disparate brands can present challenges. You want to highlight
each line's unique features while reinforcing the parent company's positive
image. Using unifying themes, either overtly or in a more subtle fashion,
can help accomplish this. Pay careful attention to color choice, language,
and more.
Step Three: Offer Educational Programming
Speakers, seminars, hands-on demonstrations and other educational programming
are great ways to attract large numbers of your target audience all at
once. You'll be speaking to many people at a time, delivering your marketing
message in one of the most efficient ways possible.
Step Four: Raise Visibility
Explore sponsorship opportunities to raise your visibility at any tradeshow
you're attending. This can be a very cost-effective way to put your name
prominently front and center: in advertising, by underwriting the cost
of speakers or programming, hosting hospitality suites, and more.
Step Five: Plan Ahead for Key Players
Most attendees are at a tradeshow for less than a day. With hundreds of
booths to see and a limited amount of time, there's a real possibility
that you might miss out on some great prospects unless you make an effort
to preclude that from happening. Schedule meetings ahead of time with
your best customers and key prospects. This way, you'll be assured of
having at least some face time with them, and they'll know you value their
business.
Step Six: Follow-Up Aggressively
All the work you did to prepare for and exhibit at a tradeshow is for
nothing if you fail to follow-up. Yet this is where most exhibitors drop
the ball. Make a plan covering how you'll follow-up with leads collected
at the show, from initial thank you to scheduling sales meetings. Then
stick to it. You'll be glad you did.
As you can see, the trend toward niche markets will necessitate some changes
in how you exhibit. However, the core essentials of how you do business:
focusing on the attendee's needs, qualifying questions, and an emphasis
on follow up, remain the same.
Written
by Susan A. Friedmann, CSP, The Tradeshow Coach, Lake Placid, NY, author:
“Meeting & Event Planning for Dummies,” working with companies
to improve their meeting and event success through coaching, consulting
and training. For a free copy of “10 Common Mistakes Exhibitors
Make”, e-mail: article4@thetradeshowcoach.com;
website: http://www.thetradeshowcoach.com
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