BOOST YOUR SALES BY AT LEAST 80 % WITH A ' CALL TO ACTION '
THAT REALLY GETS YOUR VISITORS TO BUY
One
of the most important elements of your web site is the "call to action."
Your site may have a compelling headline
that grabs your visitors' attention. It may have well-written salescopy, great
graphics, awesome navigation, fantastic
testimonials, and an unbelievable opt-in offer.But all these things aren't going
to mean squat if you don't include a clear call to action! Take a moment to
consider the purpose of your web site. What is it you want people to do when
they visit your site? Find out about the benefits of your product? Sign up to
receive your free newsletter? Make a purchase, perhaps? Now ask yourself: Does
your site tell your visitors exactly how to do these things? Your visitors need
to know what you want them TO DO. If you don’t tell them to purchase your
product or subscribe to your free newsletter, how can you be sure they’re
going to take that action? Be explicit about the actions you want your visitors
to take. Your straightforwardness will have a direct impact on your sales!
THE POWER OF SUGGESTION
Just
in case it's been a while since you brushed up on your marketing lingo, a call
to action is a strongly worded
suggestion that clearly states what action you want your visitors to take. It
encourages people to take that action
and tells them what will happen if they do.For example, the following phrases
are all calls to action:
- "Click here to subscribe!"
- "Join our affiliate program."
- "Add to your shopping cart."
- "Order now to take advantage of this limited-time offer!"
It's
a good idea to include an emotionally appealing benefit in your call to action.
This convinces visitors of the value
of your product and encourages them to take the action.For example: "Read
on to learn how you could save tens of
thousands of dollars on your next home purchase."You want to pique people’s
interest and make them believe
that taking the specified action will offer them a direct benefit. After all,
who wouldn’t want to save tens of thousands of dollars?
The
most obvious and important call to action, of course, is the one that asks visitors
to make a purchase. This is the
crucial moment: asking for the order and CLOSING THE SALE.You know, it's amazing
how many people simply neglect to ask for the order. This simple oversight can
be deadly for your business; in fact, studies show that you can increase your
sales by at least 80% by clearly instructing your visitors how to make a purchase!
DON'T RUSH IT!
The
call to action that asks visitors to make a purchase is THE make-it-or-break-it
moment. However, closing a sale is
like lining up a pool shot -- you don’t want to rush it! It takes a LOT
of work to close the sale, which is why you can't just skip to this point right
away. Before you get there, you have to...
- Emphasize the benefits of your product or service by
answering the all-important customer question: "What's in
it for me?"
- Establish your credibility by citing credentials, including
customer testimonials, etc.
- Overcome objections to buy
- Build value into your offer
- Back up your offer with a strong guarantee
- Offer valuable bonuses with the purchase
Once
you've done all these things, then you can ask for the order. In fact, you MUST
ask for the order at that point!
Otherwise, all the great work you've done will be wasted.
DON'T BEAT AROUND THE BUSH!
Online
entrepreneurs often make the mistake of "implying" what they want
their visitors to do, rather than explicitly
stating it. Don't be coy! You may wish to avoid coming across like you're "ordering"
your visitors to do something, but
unless you blatantly explain what you want them to do, you're going to see mediocre
sales .Make sure you tell your visitors exactly what you want them to do! You
have to spell it out as clearly as possible. Use direct, action-oriented words
such as:
- Subscribe (to a newsletter)
- Click (on a link)
- Fill out (a survey)
- Read (an article)
- Enter (a contest)
- Join (an affiliate program)
- Buy (your product!)
Don't
leave it to your navigation to direct people. Most
visitors will only click on a link if they know it will lead
them to something they're looking for.
MAKE THEM AN OFFER THEY CAN'T REFUSE!
In
your call to action, draw your visitors' attention to the
benefits of your product or service. Neglecting to emphasize
the value of a product is the number one mistake copywriters
make!
Be sure to highlight benefits such as...
- Saves money
- Easy and convenient to use
- Saves time
- Good for the environment
- Children can't get enough of it
- Your dog will never have fleas again
Mention the problem your product addresses and present your product as the only real solution to that problem.
For
example, you can urge visitors to: "Order now -- don't delay!" or
you can add a more persuasive argument by
stating: "Order now and boost your energy levels through the roof in less
than a week!"
Promise
specific results and back them up with a guarantee. Instead of saying, "By
using this product, you'll increase
your sales," say, "Your sales will increase by up to 20% in 30 days
or less -- guaranteed!" This establishes a higher
perceived value in your product. Whenever you can, include a persuasive tidbit
that piques your visitors' interest or adds to your credibility. For example...
- A link that says "About Us" is informative, but doesn't give the
reader a good reason why they should care. A call to
action like: "Discover why over 20,000 business owners trust us" is
far more effective.
- A link that says "Products" is far less compelling than a link like this: "Click here now to find the best tool for the job."
Encourage
visitors to think of your product or service as something that already belongs
to them. Transfer ownership
by actually including them in your call to action: "Order now and your
mirror will be showing a new you with a full
head of hair in less than 60 days -- guaranteed!" Try to instill a sense
of urgency so your visitors feel compelled to make a purchase right away rather
than leave and return to your web site later. You can create urgency in several
ways. For example, you can...
- Limit the time for which your offer is available: "Available
for the next 5 DAYS ONLY!"
- limit the quantity of products or services you offer:
"Available only to the first 100 people who order!"
- Include a discount for a limited time or on a limited
quantity of products.
- Include bonus items for a limited time or on a limited
quantity of products.
However, you have to follow through on any such claims you make, or your credibility will be ruined.
FINAL THOUGHTS
After your headline, your call to action is THE most important element on your web site. It should stand out from the rest of your copy and be easy for your visitors to find. In order to draw attention to it, use bolding, a larger font size, a different color -- whatever best suits the style of your web site.
To
test the effectiveness of your call to action, ask some friends to look over
your homepage. How long does it take
them to find your call to action? As a general rule, it shouldn't take people
any longer than 3 seconds.Don’t forget, your call to action is what reflects
the true purpose of your web site. It's the key that gets your visitors to do
what you want them to do. Take the time to craft enticing copy that really encourages
your visitors to take action. If you make people an offer they can’t refuse,
your sales will really soar!